Showing posts with label ARTIFICIAL INTELLIGENCE. Show all posts
Showing posts with label ARTIFICIAL INTELLIGENCE. Show all posts

Wednesday, 8 January 2025

Less than helpful

 Twice since Christmas I've tripped into conversation with AI masquerading as a person.

In both cases I had contacted a helpline.

One with my bank, and the other with Amazon.

In both cases AI could not answer my query.

How many more firms/businesses out there have installed AI instead of a human being to supposedly answer questions? If all you want is the store opening times, then its probably fine, but anything with a  hint of complexity and I doubt you will be satisfied.

The sad thing is we don't know that this is happening until we have reason to contact a helpline.

Sunday, 8 December 2024

What hope is left?

 

Artificial intelligence (AI) and machine learning are revolutionizing the publishing industry. That is the polite term for what is happening. There are other, less polite views from those who object to any sort of software doing all the work in a fraction of the time it would take an actual cover artist to do it. There are fears it will put a lot of software artists out of work.

In 2025, these technologies will play an even more significant role in content creation, editing, and distribution in various ways as the algorithms grow more and more sophisticated and generate content indistinguishable from human-written text. Used in journalism it can and probably begin to produce more news articles, reports, and summaries.

These algorithms study our behaviour online. This allows them to “provide personalized content recommendations” or, as some see it, plague us with ads of what to buy next. It is claimed publishers will be able to provide more of what we actually like. Tools like  Grammarly  already assists writers with editing. I've used it myself and wished it were swifter. By 2025, such tools will offer more suggestions and reduce the time required for manual editing. 

It will be tempting. I can see that. But I also have fear that if authors turn to using AI to “write” six books a year for them, what hope is left for the struggling author who can manage to hold a job and write at night and perhaps publish a title every two years?